General Terms and Conditions

1. Scope

1.1 These General Conditions apply to all orders that customers place at Aaron’s room.com online store, on behalf of LK officiel SA, Chemin du Pré d’Orsat 10, 1245 Collonge-Bellerive, Suisse, CHE-180.637.989 (hereinafter the Seller).

1.2 These General Terms and Conditions are deemed to have been accepted by the buyer as soon as the order is confirmed.

2. Offer and conclusion of contract

2.1 The presentation of products in the online store is an invitation to order and does not constitute a legally binding offer.

2.2 By clicking on the (order) button, the customer agrees to purchase all the products listed on the order page.

2.3 The Seller, through Aaron’s room, confirms the order by e-mail immediately upon receipt. The sales contract takes effect immediately for non-physical goods, and for physical goods upon delivery.

3. Prices and shipping costs

3.1 The prices mentioned on the product page are inclusive of VAT and other price components (postage and packaging costs not included) and are in Swiss francs (CHF). The actual shipping costs are specified to the customer during the ordering process.

3.2 No other taxes and no other costs are added (except customs fees in case of delivery abroad).

3.3 The service provider reserves the right to modify the prices at any time. The prices applicable to the customer are the prices published on the site on the date of the order.

4. Terms of delivery

4.1 The delivery of physical goods takes place in Switzerland, the EU and the rest of the world.

4.2 The delivery time is one to three working days for Switzerland and Liechtenstein, unless stated otherwise in the offer. For orders within the EU, the delivery time is five to ten working days. In the event that the delivery period is necessarily extended, the customer will be informed as soon as possible after the delivery time is exceeded. If not, the customer is entitled to refuse delivery.

4.3 In the event that some of the products ordered are not available, the Seller is authorised to make partial deliveries.

4.4 In the event that the delivery of the goods has failed for a reason attributable to the customer, after two delivery attempts the Seller no longer bears any responsibility and the amount paid is retained as compensation.

5. Payment terms

5.1 For customers in Switzerland, payment can be made by credit card or TWINT. Payment by bank transfer should be requested by e-mail to hello@aarons-room.com and shipment will be made upon receipt of payment. The money is debited on the date of the order.

5.2 Any compensation with unrecognised counterclaims from the customer or without the force of res judicata is excluded. The customer can only assert a right of retention if the claims are based on the same contractual relationship.

6. Title retention clause

The goods remain the property of the Seller until full payment is made. Any pledging, assignment as security, transformation or modification cannot take place before the transfer of ownership without the authorisation of the Seller.

7. Right to cancel

Return address: Aaron’s room, chemin du Pré d’Orsat 10, 1245 Collonge-Bellerive, Switzerland

7.1 Consumers have the right to cancel their order and return the goods within 15 days of receipt of the goods. They must first inform the Seller of their wishes by e-mail to hello@aarons-room.com or by post. The date of dispatch of the declaration of returning the goods is proof of compliance with the deadline. It is not necessary to state the reasons for the cancellation. The said declaration should be addressed to: LK officiel SA, chemin du Pré d´Orsat 10, 1245 Collonge-Bellerive, Switzerland.

7.2 The consumer is required to return the goods received to the Seller in their original packaging and in new/undamaged condition within 14 days of the declaration of cancellation. Return costs are the responsibility of the consumer.

7.3 The sale price, once it has been paid, will be refunded to the consumer after receipt and verification of the condition of the goods, subject to a deduction from the amount to be reimbursed in the event of damage affecting the goods or excessive wear and tear. A deduction does not take place when the loss in value is due to necessary handling aimed at establishing the nature, quality and good working order of the goods. The Seller is entitled to refuse a refund until receipt of the goods in new condition and in the original packaging.

7.4 The right to cancel is excluded in the following cases:

If the merchandise has been unpacked or used.

8. Guarantee and liability

8.1 The Seller guarantees that the merchandise conforms to the promised qualities, is not tainted by a defect affecting its value or its conformity to the intended use and that it corresponds to the services and specifications provided. The Seller reserves the right to proceed with the elimination of the defect or the delivery of undamaged goods for the purpose of repair or replacement delivery.

8.2 The consumer is obliged to check the delivered goods as quickly as possible and to report any defects immediately.

8.3 If the rectification of the defect or the replacement delivery fails, the customer is entitled to revoke the contract. This does not apply in the event of negligible faults. Any right of reduction in value of the goods is excluded for the customer.

9. Copyright

The entire Internet offer is protected by copyright.

10. Liability

The Seller's liability is excluded for breaches of contract due to slight negligence. This also applies to breaches of contracts by auxiliaries and substitutes. The Seller is not liable for errors that are not attributable to him, which occur in particular at the level of telecommunications operators, the server or any other third-party provider.

11. Place of jurisdiction and applicable law

The contractual relations existing between the customer and the Seller are subject to Swiss substantive law, to the exclusion of the provisions of the United Nations Convention of April 11, 1980 on Contracts for the International Sale of Goods and private international law. The ordinary court of Geneva is competent for disputes arising from this contract.

12. Final provisions

In the event that certain provisions of these general conditions prove to be ineffective, the validity of the other provisions will not be affected. Provisions without effect will be replaced by similar legal provisions.